Warranty and Buy-Back

Powertrain Covered2 Weeks to Put It to Work

Every machine here carries powertrain cover. The term is agreed with you and written into your bill of sale. On top of that you have two weeks, and up to 30 operating hours inside them, to put the machine to work before you decide.

2
Weeks to Decide
30
Operating Hours
24
Hours to a Reply
  1. Before You Buy

    Worked, Not Just Looked At

    Every machine here is inspected and tested by our technicians under real-world working conditions before it is listed for sale. That is the check that happens before you ever see the unit on the site.

  2. When It Arrives

    The First Three Hours

    When the machine is delivered you have a three-hour operational verification window. It is there to confirm the machine functions. Run it in that window; it is the first thing to do, before the two weeks get spent.

  3. First Two Weeks

    If It Goes Back

    If something is wrong on our side, we manage the logistics and cover the return freight. If you simply change your mind, the return transport is yours to arrange and pay for.

  4. On Every Machine

    Powertrain Cover

    Powertrain cover is on every machine we sell. The term is agreed with you and written into your bill of sale — ask what applies to the unit before you close.

How It Works

Start to Finish

What you do, by when, and what we do next.

  1. 1Take Delivery Your two weeks start on the delivery date. The three-hour verification window runs first.
  2. 2Put It to Work Operate the machine. You have up to 30 working hours of use inside the 14 days.
  3. 3Report It Promptly If something is wrong, report it as soon as you find it. We come back within 24 hours.
  4. 4We Work the Resolution We go through the concern with you and work it to a resolution.
  5. 5Full Refund If Not If a satisfactory resolution cannot be achieved, a full refund is issued.
Common Questions

What Buyers Ask

On the delivery date.

30 working hours is the limit inside the window. Report anything that concerns you as soon as you find it — we come back within 24 hours, and the earlier we know, the more of the window is left to work with.

If the problem is on our side, we do — we manage the logistics and cover the freight. If you simply change your mind, the return transport is yours.

Yes. Every machine we sell carries powertrain cover. The term is agreed with you and written into your bill of sale — ask what applies to the unit before you close.

We aim to respond to all messages within 24 hours during business hours (Mon – Fri: 8AM – 5PM CST). For anything urgent, call us directly at (956) 910-9693.

Questions on a Specific Machine?

Tell us which unit and we will set out the terms that apply to it. Our team comes back within 24 hours.

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